Shipping & Returns

Shipping Policy

Most orders are shipped within 72 hours from the date and time of order. NOTE: Custom orders or bulk herb orders of 1 pound (approx. 900g) or more will have a special processing time and we will send an email to advise the projected ship date to the contact email address you have provided with your order.

If you have any questions, please contact us at (480) 694.9931 or email us at sales@swherb.com.

Return Policy

Due to the organic nature of our products, we are unable to accept returns for any item with the safety seal broken. Additionally, due to Federal Drug Administration handling guidelines, bulk herb purchases are ineligible for return. We appreciate your understanding and request contacting us at the (480) 694.9931 or emailing us at sales@swherb.com so we address any concerns prior to you completing any order, whether online or via telephone.

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